In the News

One ‘Bad’ Apple Decision Can Spoil The Whole Bunch and Get Them Sued!

On Wednesday, Apple admitted what many iPhone users suspected all along.

Namely, “starting last year, iOS software included power management capabilities that slow down the system when it is in danger of shutting down altogether,” according to a report originally reported by the New York Post.

Apparently the software change affected the iPhone 6 and 6 Plus, 6S, 6S Plus and SE. This year’s iOS 11.2 reportedly extended the feature to the iPhone 7 and 7 Plus.

Here is a statement by Apple given to TechCrunch about why they utilize the software:

Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components. 

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.

Even though many consumers complained about the noticeable slowing, Apple indicated that it would apply the software to other Apple devices in the future.

Well, that was before one user decided he’d had enough.

A class action lawsuit has been filed by Stefan Bogdanovich, an iPhone user who lives in Los Angeles.

He claims that Apple’s policy of slowing down older model iPhones causes all users to suffer monetarily, especially those with 7 or 7s iPhones.

Bogdanovich makes the case that Apple’s decision to slow down the operation of older phones to supposedly save battery life was never agreed upon and consequently it lowers the value of the purchased phones.

He’s seeking the reversal of Apple’s policy and wants to insure that he and other iPhone users are able to recover some damages.

The lawsuit makes sense when you consider that customers are buying the newer models to get a faster processor, not one that is slowed down when the company decides it’s time to do so.

A Twitter user who goes by the name “common sense” used common sense to figure out why Apple’s policy may need to be changed:

“As an Apple user, I say GOOD! phones are too expensive for them to purposefully degrade their quality which in turns (sic) forces a rebuy or upgrade.”

However, “Apple analyst and tech critic” Rene Ritchie, says not so fast on a lawsuit.

“Apple did in-depth briefings on it almost a year ago explaining how batteries age (including prematurely), what was being done to prevent spikes and shut downs, etc. Tech press knew.

In hindsight, the power management is either overly aggreesive (sic) or notification overly passive”

In any event, the court may soon answer the question whether “one bad Apple decision spoils the whole bunch” and if Apple customers are entitled to an award of damages.

 

© 2017, admin. The Logo and Photos (by Susan Knowles) are protected by U.S. Copyright Laws, and are not to be downloaded or reproduced in any way without the written permission of Susan J. Knowles. Copyright 2014 Susan J. Knowles All Rights Reserved.

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